How it works
Four steps. No contracts to sign before we'll look at anything.
Tell us the problem
Book a visit online or give us a call. Describe what's going wrong in your own words. No jargon needed.
We show up
We confirm a time and come to you. Some things can be handled remotely, and we'll say so when that's faster.
We fix it
We find the actual cause, fix it, and explain what happened in plain language. If something needs replacing, you hear about it before we do it.
You get a clear invoice
One invoice for the work done, paid online. Your service history stays on file so the next visit starts from what we already know.
On-site or remote
Hardware, wiring, and anything that needs hands gets an on-site visit. Software, accounts, and most troubleshooting can be done remotely, usually faster and cheaper. You choose when you request service, and we'll tell you if the other option makes more sense.
What you'll pay
You're billed for the work done, invoiced after the job with online payment. If a fix is going to be expensive, you hear about it before we start, not after.